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Grant writers should recognize the real purpose of NOAA’s “Environmental Literacy Program”

Most social and human service agencies probably won’t notice the recently published National Oceanic and Atmospheric Administration (NOAA) funding opportunity for the “Environmental Literacy Program: Increasing community resilience to extreme weather & climate change” program—how many nonprofits are tracking NOAA, which is probably doing interesting work that is nonetheless not relevant to a typical nonprofit’s workflow? But the “Environmental Literacy Program” is different, and those same social and human service agencies should slow down and look at this one, because the program has $5 million available for 12 grants up to $500,000 to have local community members “participate in formal and/or informal education experiences that develop their knowledge, skills, and confidence” that will help them become knowledgeable about environmental issues.” Oh yeah? What’s that mean, in practice?

Smart nonprofit executive directors who read this description will sit up straighter and think, “walkin’ around money,” because the rest of the description says participants will do things like “participate in formal and/or informal education experiences that develop their knowledge, skills, and confidence to: 1) reason about the ways that human and natural systems interact globally and locally.” In other words, a grantee for this program is nominally going to do some outreach and education, neither of which will be measured. In practice, a grantee will hire a few staff, like outreach workers and peer educators, who are (of course, of course!) going to do some environmental literacy—but they’re also going to be talking to people about what else they need. If there’s a class of 15 low-income youth officially getting “environmental literacy education,” and one mentions that her mom lost her job because the kid’s little brother needs to be watched during the day, the program staff is going to try to hook mom up with a Head Start slot and other supportive services. How else can one stretch these amorphous dollars? Well, environmental education is going to involve practicing reading skills (“What does this sentence about carbon emissions differences between bikes and cars imply?”). A canny nonprofit may do “environmental literacy” and per-capitated tutoring services paid for by a state or county at the same time, using the same staff person. Or, a nonprofit that is losing a grant to provide healthcare navigation services for Medicaid and insurance exchanges may re-train “Healthcare Navigators” to instead become “environmental literacy specialists,” and part of the intake flow for the environmental literacy education will involve checking the status of health insurance: are some participants eligible for Medicaid but not enrolled? Time to enroll them, and make sure their families are on the rolls of the local FQHC. As we’ve written about before walkin’ around money grants are very important because they become the glue that holds the agency together and if effect can be a form of paying for indirect costs.

The funding agency—NOAA—for this program may be unusual, but the ends to which the money will be put are not. This is also the kind of grant opportunity that’s easy to miss, but that we include in our email grant newsletter. Executive directors know that grants like “Environmental Literacy Education” help the doors stay open and the staff stay employed. The official purposes and the true purposes of the grant may differ.

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Washington Post’s story on rural health care ignores Federally Qualified Health Centers (FQHCs) — huh?

Eli Saslow recently wrote a 3,500-word Washington Post story about rural healthcare in “Urgent needs from head to toe’: This clinic had two days to fix a lifetime of needs.” Although it reads like a dispatch from Doctors Without Borders in Botswana, Saslow is describing rural Meigs County TN. Rural America certainly faces significant unmet healthcare needs, but this piece has a strange omission: it doesn’t mention Federally Qualified Health Centers (FQHCs).

The Tennessee Primary Care Association reports over 30 Federally Qualified Health Centers (FQHCs) operating over 200 health clinics in the state, most in rural areas—including at least four in or near Meigs County! FQHCs are nonprofits that receive HRSA Section 330 grants to provide integrated primary care, dental care, and behavioral health services to low-income and uninsured patients. FQHCs also accept Medicaid and, in rural areas, are usually the main primary care providers, along with ERs.

Federal law requires FQHCs to provide services under a sliding-fee scale, with a nominal charge for very-low-income patients—in theory, at least, FQHCs never turn patients away due to lack of ability to pay. Similarly, federal law requires ERs to treat everyone, regardless of income and/or insurance status. Unlike ERs, however, FQHCs provide a “medical home” for patients. There are over 1,400 FQHCs, with thousands of sites, both fixed and mobile, to better reach isolated rural areas like Meigs County. We should know—we’ve written dozens of funded HRSA grants for FQHCs, including many serving rural areas like Meigs County.

The story’s hero is Rural Area Medical (RAM), a nonprofit that appears to set up temporary clinics under the free clinic model. Free clinics emerged from the runaway youth health crisis of the late 60s, starting in the Summer of Love in San Francisco—I was on the board of a free clinic over 40 years ago and understand the model well. While there are still over 1,400 official free clinic sites, free clinics largely depend on volunteer medical staff, may not accept Medicaid, and have insecure funding because they rely on donations (often from their volunteers) to keep the lights on. To operate, a free clinic must necessarily devote much of its resources away from direct services to maintaining volunteers and fundraising, like any nonprofit that depends on volunteer labor (think Habitat for Humanity).

Unlike FQHCs, free clinics patients don’t have a designated primary care provider (PCP), since a given doc or NP might be volunteering or not on a given day—like an ER, free clinic patients lack a true medical home. Free clinics aren’t generally eligible to participate in the federally subsidized 340B Discount Pharmacy Program, so patients don’t have access to long-term, low-cost medications. Free clinics, while once the only source of healthcare for many uninsured, have now mostly been overtaken by FQHCs, much as the days of the independent tutor ended with the coming of public schools. We’ve worked for a few free clinics over the years, and most were struggling to stay open and provided erratic services. Their executive directors could feel which way the wind is blowing and consequently many were trying trying to become FQHCs.

I wonder: has RAM applied to become an FQHC and open a permanent site in Meigs County? I don’t know anything about Meigs County, and it’s possible that the local FQHCs are incompetent or poorly run and could use some new competitors. HRSA just had a New Access Points (NAP) competition, with over $200 million to found and fund new sites. If the the healthcare situation is dire in Meigs County, applying for NAP grant makes much more sense than setting up shop for a weekend. Does RAM refer patients to local FQHCs? That may be a more efficacious long-term solution than the superman approach of flying in, saving the day, and flying out (imagine if education worked the same way, with itinerant teachers stopping by to give a lecture on geometry one day, Shakespeare’s sonnets the next, and the gall bladder the day after).

The original story is great as human interest, but it doesn’t go into root causes. Some consulting organization created the “Five Whys” strategy or methodology, which holds that, for any given problem, it’s often not useful to look at a single moment or cause of failure or inadequacy. Rather, systems enable failure, and for any given failure, it’s necessary to look deeper than the immediate event. Some of the other underlying problems in this story include the American Medical Association (AMA), which controls med school slots, and the individual medical specialty associations, which control residency slots. The U.S. has been training too few doctors and doing an inadequate job getting those doctors into residency for decades. Detail on this subject is too specific for this piece, but Ezekiel Emanuel has a good article on the subject; med school needs to be integrated with undergrad and needs a year lopped off it. The way medical training works right now is too expensive and too long, creating physician shortages—especially in the places that need physicians most. The supply-demand mismatch raises the costs of physician services and mean that physicians charge more for services than they otherwise would.

Rural areas have also faced decades of economic headwinds, with young adults moving to job centers, leaving an aging-in-place population that needs many support services; declining tax base from manufacturing leaving for emerging countries; the opioid epidemic; and so on. While I wouldn’t expect Saslow to fully cover such factors, context is missing and at least a passing reference to FQHCs would make sense.

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April Links: Education and Jobs, The Rent is Too Damn High, Health Care in Its Many Forms, Food Deserts, and More

* Chicago’s plan to match education with jobs; this is long over-due.

* Is charity a major source of deadweight loss? Notice the linked column: “Increasing evidence shows that donors [to charity] often tolerate high administrative costs, fail to monitor charities and do not insist on measurable results — the opposite of how they act when they invest in the stock market.”

* What an awesome office! Uncomfortable chairs, though.

* Affordable housing and hilarious cognitive dissonance.

* Good legal news: Fifth Amendment Right Against Self Incrimination Protects Against Being Forced to Decrypt Hard Drive Contents.

* “Shame Is Not the Solution” for improving teachers. On the other hand, I suspect some of the districts who want to make teaching evaluations and test scores public are doing so out of desperation, or because they can’t build the kind of sophisticated evaluation systems Gates mentions. (For another discussion of this issue, see LA Times Ranks Teachers from Marginal Revolution.)

* The Rent Is Too Damn High Now Available for Preorder.

* The Social Conservative Subterranean Fantasy World Is Exposed, and It’s Frightening.

* The real reason health insurers won’t cover people with pre-existing conditions.

* The Secret to Seattle’s Booming Downtown.

* Let’s hope the MPAA ratings board dies; sample: “[. . .] while the MPAA board pretends to be a source of neutral and non-ideological advice to parents, it all too often reveals itself to be a velvet-glove censorship agency, seemingly devoted to reactionary and defensive cultural standards.”

* Sounds like fun: “With its sex-obsessed young heroine, ‘Turn Me On, Dammit!’ goes where few movies have gone,” and like the rare movie that actually goes where other movies haven’t.

* Why Don’t You Do Something Other Than Sit at Your Computer? (Side question: “Is your computer depressing you?”)

* The idea of the “food desert” is fading. I’m not sure it was ever real, but that doesn’t mean you shouldn’t use it in your proposals.

* $1B of TSA Nude Body Scanners Made Worthless By Blog — How Anyone Can Get Anything Past The Scanners. Wow.

* A short, accurate description of the long-term problems in Europe. This is also, on some level, about how people form groups and act in those groups. (“Americans in Massachusetts and Americans in Mississippi do feel themselves part of the same country, sharing language and culture. Germans and Spaniards do not feel the same.”) See further Jonathan Haidt’s book The Righteous Mind.

* “Most men won’t be allowed to admit this, but the new HBO show [Girls] is a disastrous celebration of entitlement and helplessness.”

* Why you should read Before the Lights Go Out.

* Testing the Teachers, and how do we know what we’re actually getting out of college?

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January Links: Health Care, the Affordable Care Act Teaching Health Center, the Maternal and Child Health Pipeline Training Program, and more

* Isaac was interviewed on Nonprofit Spark Radio.

* As Ranks of Insured Expand, Nation Faces Shortage of 150,000 Doctors in 15 Years: “A shortage of primary-care and other physicians could mean more-limited access to health care and longer wait times for patients.” Limited access to care health care is already here—not because of insurance, per se, but because many people on Medicare/Medicaid simply can’t find providers who take either.

* As Grant Writing Confidential readers already know from reading “Be Nice to Your Program Officer: Reprogrammed / Unobligated Federal Funds Mean Christmas May Come Early and Often This Year,” unspent grant dollars tend to get spent. Politicians evidently don’t know that or don’t want to admit this, as evidenced in “Unspent Stimulus Tough to Retrieve” from the Wall Street Journal.

* The New York Times: “Consumer advocates fear that the health care law could worsen some of the very problems it was meant to solve — by reducing competition, driving up costs and creating incentives for doctors and hospitals to stint on care, in order to retain their cost-saving bonuses.”

* Strapped Cities Hit Nonprofits With Fees.

* The [Unjust] war against cameras:

Police across the country are using decades-old wiretapping statutes that did not anticipate iPhones or Droids, combined with broadly written laws against obstructing or interfering with law enforcement, to arrest people who point microphones or video cameras at them. Even in the wake of gross injustices, state legislatures have largely neglected the issue.

* Modern Parenting: If we try to engineer perfect children, will they grow up to be unbearable? Fortunately, I do not believe this was a problem for me growing up.

* You should blog even if you have no readers.

* Eminent domain now effectively has no limits, and that’s definitely a bad thing.

* A study confirms every suspicion you ever had about high-school dating.

* The last time the Maternal and Child Health Pipeline Training Program appeared in the Seliger Funding Report was 2005. Unless we managed to miss a year, it’s been a while since we’ve seen this program.

* The challenge to German liberalism, which may have its lessons for the United States as well.

* The Problem of Measurement in evaluating teachers, with these problems still being better than no measurement at all, which currently exists.

* A hacker’s guide to tea. This is really worth reading—who knew that “Tea contains L-theanine, an amino acid that promotes mental acuity. The combination of L-theanine and caffeine creates a sense of ‘mindful awareness.’ ”

* Apparently, the Nissan Leaf is pretty good.

* Touching Your Junk: An Ontological Complaint.

* To mildly alleviate the doctor shortage mentioned above, HRSA released the Affordable Care Act Teaching Health Center Graduate Medical Education Payment Program. But there’s something unusual about this RFP: HRSA says $230,000,000 is available for 10 awards of up to $900,000 each. We sent out this caveat in the Seliger Funding Report:

Note that the bizarre numbers in the amount ($230M), number available, and max grant size are HRSA’s (10 x $900,000 = $9M; where are the other $221M?).

* This is not good but, regardless of whether it’s good, may simply be the new state of things: “In essence, we have seen the rise of a large class of “zero marginal product workers,” to coin a term. Their productivity may not be literally zero, but it is lower than the cost of training, employing, and insuring them.

* Not Really ‘Made in China’: The iPhone’s Complex Supply Chain Highlights Problems With Trade Statistics. The short version: beware trade statistics, especially those related to manufacturing.

* The Future of China? Look at Mexico.

* Department Of Education Study Finds Teaching These Little Shits No Longer Worth It.

* Close the Washington Monument.

* Shortage of Engineers or a Glut: No Simple Answer.

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Grants.gov and the GAO, Volunteer Broadband Reviewers for BTOP and BIP, Job Retraining, Grant Writers, and More

* More news on Grants.gov and the Government Accountability Office: Grants.gov Has Systemic Weaknesses That Require Attention. Glad someone in Washington is finally paying attention; Stanley J. Czerwinski is the contact person, so I sent him an e-mail pointing out our earlier posts on the subject, but he hasn’t responded.

Part of the report’s introductory sentence is particularly amusing: “Grants.gov has made it easier for applicants to find grant opportunities and grantors to process applications faster, applicants continue to describe difficulties registering with and using Grants.gov, which sometimes result in late submissions.” It’s true, but I’d note regarding the first part that while it’s easier to find grant opportunities, it’s still often not easy; for example, searching using Google’s restricted site feature is often faster and better than using Grants.gov’s built-in search function.

* Speaking of which, I like this headline: Contract to Upgrade Recovery.gov Stimulates Criticism.

* William Easterly explains Sachs Ironies: Why Critics are Better for Foreign Aid than Apologists:

Official foreign aid agencies delivering aid to Africa are used to operating with nobody holding them accountable for aid dollars actually reaching poor people. Now that establishment is running scared with the emergence of independent African voices critical of aid, such as that of Dambisa Moyo.

* The Dept. of Commerce and USDA must be really desperate if they’re requesting volunteers to review applications. We’re writing a Broadband Initiatives Program (BIP) and a Broadband Technology Opportunities Program (BTOP) application, which makes this announcement salient to us.

* The Services for Victims of Human Trafficking program (warning: .pdf) has an unusual deadline feature: it gives 7/13/2009 as the deadline for “Online Registration,” and 7/16/09 for the application itself. But smart applicants should move both those back by at least two days to avoid the inevitable rush.

* Now here’s a great idea for a government requirement: New bill wants fiber conduit built into every road project:

The bill would require new federal road projects to include plastic conduits buried along the side of the roadway, and enough of them to “accommodate multiple broadband providers.” Conduits must meet industry best practices for size and depth, and road builders must include hand holes and manholes along the route to gain access to the conduit. Each conduit will also include a pull tape for fishing new fiber through the line.

Most of the cost to deploy new fiber is the digging and repaving work, so putting in conduit when the ground is already torn up has a certain logic to it. It’s a relatively cheap idea, but one that Eshoo hopes will help US broadband.

Given the lousy shape of U.S. broadband deployment, which Ars Technica has covered in depth, that help would be much appreciated.

* Job Retraining May Fall Short of High Hopes, says the New York Times. This is the kind of article you would never cite in a job training proposal, unless it’s to knock it down, in which case you shouldn’t cite it in the first place. Nonetheless, those of you running job training programs ought to read it.

* Uber-geek publisher and all star Tim O’Reilly (I own a few of his technical books) on The Benefits of a Classical Education.

* Ars Technica reports that GE is throwing its weight behind smart grids. That’s probably good news for Smart Grid Investment Grant Program (SGIG) applicants.

* Ed Glaeser encourages us to put trains where the people are. That this isn’t self-evident is indicative of federal involvement.

* I hadn’t realized it till now, but two years ago the Wall Street Journal published “A Passion for the Keys: Particular About What You Type On? Relax — You’re Not Alone” regarding the fanaticism certain people feel for their keyboards. As writing a review of the Model M-inspired Unicomp Customizer taught me, I am very much note alone. Anyone who spends a lot of time typing should read both articles; even better, they might like this review of the Kinesis Advantage ergonomic keyboard.

* According to “Tax Breaks Under the Microscope” in Slate, nonprofit hospitals are much like their regular counterparts:

But research shows that nonprofit hospitals behave no differently from for-profit ones. And in some cases, nonprofits have been caught mistreating the poor for the sake of financial gains. One example: A nonprofit academic hospital in Connecticut aggressively pursued “deadbeat” elderly patients by placing liens on their homes. More recently, several nonprofit Chicago hospitals were reportedly transferring uninsured patients to the county emergency room.

* State governments are behaving with even less foresight than usual; according to a Salon post quoting the San Jose Mercury News, “In 1980, 17 percent of the state budget went to higher education. By 2007, that had fallen to 10 percent — the same as prisons and parole.” And 2007 predated the current crisis, showing that the trend away from higher education funding is accelerating.

* In one of many bizarre twists surrounding stimulus funding, California’s El Dorado County has rejected $1.6 million in stimulus funding:

The Board of Supervisors last week twice rejected what staff members described as no-strings-attached funding.

“It’s as close to a no-brainer as I’ve ever seen come before this board,” Richard Meagher of the Affordable Housing Coalition of El Dorado said of a grant application that could have put local contractors to work rehabilitating foreclosed houses and made the dwellings available to moderate and low-income homebuyers.

But Supervisor Jack Sweeney characterized himself as a “free-market person” and argued that many current economic ills are a result of government’s intrusion into society.

This seems bizarre even by the standards of local government. I’d bet that Sacramento Bee reporter Cathy Locke either knows something she couldn’t write about or that there’s otherwise something deeper beneath this story.

* Fascinating: Japan and Korea’s hidden protectionist measures prevented U.S. companies from competing in their home markets, and the English-language press largely ignored the story. Compare this to the story told in David Halberstam’s The Reckoning.

* Gas and the suburbs.

* New York remains rich in the ultimate resource: human capital. But the high cost of housing and high taxation levels remain threats. This is by one of my favorite economists, Edward Glaeser.

* Self-esteem has gone up in the United States; achievement has not.

* If The Onion wrote stories about grant titles, I wouldn’t know whether to believe Grants to Manufacturers of Certain Worsted Wool Fabrics is a real program or something dreamt up by satire writers.

* More porn means less rape? Maybe, and the writer cites some experiments that exploit natural variations, a lá Freakonomics, to get there. Expect to hear more on this subject in the coming years.

* I found Developing And Writing Grant Proposals while searching the other day, and love the sometimes-comical advice they give. It starts in the second paragraph, which says “Individuals without prior grant proposal writing experience may find it useful to attend a grantsmanship workshop,” a topic Isaac has dealt with, as have I.

* Megan McArdle writes about When Blogs Were Young. Compare that to my post, “You’re Not Going to be a Professional Blogger, Regardless of What the Wall Street Journal Tells You,” which is by far the most visited of any we’ve published.

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March Links: Stimulus Madness, Grants.gov, Health Care and More!

* We wrote about how to get your piece of the stimulus pie, noting that better-prepared organizations are more likely to be funded. Now the Washington Post reports that “Much in Obama stimulus bill won’t hit economy soon:”

It will take years before an infrastructure spending program proposed by President-elect Barack Obama will boost the economy, according to congressional economists.

[…]

Less than half of the $30 billion in highway construction funds detailed by House Democrats would be released into the economy over the next four years, concludes the analysis by the Congressional Budget Office. Less than $4 billion in highway construction money would reach the economy by September 2010.

* At The New Yorker, Steve Coll decided to blog the Stimulus Bill. Good luck on your journey! I, for one, would prefer not to wander in the desert for 40 years, but I’m glad someone else is willing to do so and perhaps bring something enlightening down from the mountain at the end. From his first post:

I particularly like the turn from the setting to the main title: “Begun and held at the City of Washington on Tuesday, the sixth day of January, two thousand and nine…An Act.” It’s all very grand—and a long way from the aesthetics of Fox News or MSNBC, which is how we usually encounter this material, in a summary of a summary.

And so, herewith launches an irregular series about the stimulus bill. I will read all of it, carefully, so that you don’t have to, and every so often I will stop and try to write something useful. It seems doubtful that the full law will prove either as funny or as morally edifying as the Old Testament, but I will do what I can.

* The Washington Post reports that Grants.gov Strains Under New Demand:

An early casualty of the stimulus package was identified by the Office of Management and Budget this week when OMB Director Peter Orszag told agency heads to plan for a possible meltdown of the government’s online grantmaking portal… “Grants.gov continues to experience system slowness due to the high volume of users,” the Grants.gov blog advised readers Tuesday.

The question is, how will we be able to distinguish new problems from business as usual?

* From the department of unintended consequences: “Doctor-Owned Hospitals Fare Poorly in Child Health Bill” says:

A bill making its way through Congress to provide more low-income children with health-insurance coverage could spell financial trouble for scores of hospitals owned by physicians.

The number of doctor-owned hospitals has tripled to about 200 since 1990, but they have long been mired in controversy. Supporters say these hospitals, which often focus on one or two lucrative services, such as cardiac care or orthopedics, are highly efficient, saving expenses for both patients and insurance programs, including Medicare.

Critics say physicians who refer patients to hospitals in which they have an ownership stake drive up costs, because they order more tests or perform unnecessary surgery. They argue that the physician-owned hospitals also cherry-pick the healthiest patients, which hurts the finances of other hospitals, the majority of which are nonprofits.

* More on unintended consequences and kids in “New Law Cripples Small and Independent Children’s Toy and Clothing Makers:”

The gist is that the new regs impose debilitating new testing requirements on anyone who makes, markets, or sells toys to to children. The bill is a hysteria-filled reaction to last year’s China lead scare, and its reach is really pretty incredible. Thrift stores, libraries, independent toymakers, people who hand-make toys and clothes to sell online, and on down the line are all going to be affected. It’s going to put thousands of people out of business. Just what the economy needs.

As is the case with most new regulations, the one group that won’t have any problem complying will be the giant toy companies—the very companies responsible for the lead scare that inspired the legislation in the first place.

* The New York Times is In Search of the Just-Right Desk. They neglect the best desk of all, however, which is one with a Humanscale keyboard system attached to it. The 5G system can be found for $225 – $300, and once one has it, the only question is having a surface on which to mount it. We wrote about such equipment issues in Tools of the Trade—What a Grant Writer Should Have.

* Although the Wall Street Journal editorial page is a notoriously lousy place to seek informed or balanced opinions, it does have a useful piece about What Medicaid Tells Us About Government Health Care. Ignore the political slams and focus on the parts about access to care:

The federal and state governments are equally culpable for the program’s troubles. The federal government matches state Medicaid spending, paying an average of 57% of costs. States expand enrollment in order to qualify for more federal aid. Insurance coverage has become the end itself, with states spreading resources widely but thinly — without enough attention to the quality of care, accessibility, or whether coverage was actually improving health. States have no obligation to rigorously measure health outcomes in order to qualify for more federal money.

One major healthcare problem in the United States is insufficient access to care, and in particular to specialty care. While insurance rates get enormous amounts of media coverage, virtually no one discusses how hard it can be to use public insurance like Medicare/Medicaid because relatively few providers accept them. We’ve worked for clients in relatively large cities that lack an adequate number of basic specialists like ob/gyns and cardiologists, and often have no practices that will accept Medicare/Medicaid. As the editorial notes, the preference for these programs has been on enrolling the maximum number of people—sometimes at the expense of the quality of care given:

For its part, the federal government has often prevented the states from taking steps to fix their own Medicaid programs, such as by devising outcome-based standards for evaluating performance, and de-emphasizing the goal of growing the number of covered people to focus more on improving the health of those served.

* Elsewhere in the WSJ, an article discusses “Heroin Program’s Deadly Toll: Needle Exchanges Save Lives but May Imperil Workers:”

Worker drug abuse is “a huge problem,” says Jon Zibbell, the founder of a Massachusetts drug users’ coalition who is now an assistant professor at Skidmore College. “We prevent [overdoses] among our clients,” he says. “So we should try to prevent them among our workers.”

Studies suggest that needle exchanges work. In San Francisco, Chicago and New Mexico, heroin-related deaths dropped after users were taught how to administer an anti-overdose medication to each other. In New York City, the rate of new HIV infections among injection-drug users dropped more than 75% between 1995 and 2002 as the number of clean needles distributed doubled, according to a study by epidemiologists there.

Many needle-exchange programs employ recovering addicts who might not always be as recovering as they say. This is a near-universal tactic in service delivery under the theory that those who can empathize with a person’s struggle are better able to help that person and to provide a positive role model.

* Ever wondered why people can’t give unused airline tickets or frequent flyer miles to you? So did the WSJ, and in “Why Fliers Can’t Donate Unused Tickets” Scott McCartney explains that airlines make a lot of money from unused tickets and would rather make specious security and technical arguments than allow greater customer choice.

* Note to the person who found our site by searching repeatedly for “grant writeting in la.”: you’ve correctly realized that you need help with writeting writing.

* In other search news, someone found us by searching for “should we hire a grant writer?” Being grant writers, our answer is almost always yes, but one can find more on this subject in a tangentially related post on “Why Can’t I Find a Grant Writer? How to Identify and Seize that Illusive Beast.” This subject might also become a post of its own at some point: watch this space for more.

* In still more search news, someone else found us by searching for “free grant writing software.” Software isn’t going to help you: learning how to write, however, will. But there are a number of lovely free and open source pieces of writing software, including AbiWord and OpenOffice.org. In the paid but inexpensive world, I’m fond of the Mac program Mellel.

* Why is the U.S. Department of Transportation (DOT) giving out money for the Garrett A. Morgan Technology and Transportation Education Program, which is designed “to improve the preparation of students, particularly women and minorities, in science, technology, engineering, and mathematics (STEM)?” Isn’t that the Department of Education’s job? It’s a good example of a point we occasionally make: just because a federal, state, local, or foundation/corporate giving resource doesn’t appear to fund in your area doesn’t mean they won’t issue an RFP in it anyway.

* If you think running your program is hard, consider the Chiricahua Leopard Frog Conservation project, which “will involve hand removal of frogs and monitoring refuge sites to determine status of the Chiricahua Leopard frog and possible re-invading bullfrogs.” Where do I sign up?

* The New York Times is smart enough to try following federal money to A.I.G., as reported in “Where Taxpayers’ Dollars Go to Die.” They should try the same with federal grant programs.

* State smiling lessons for liquor store employees in Pennsylvania. Good luck! One of the nice parts about moving from Seattle to Tucson was the civilized practice of selling booze in grocery stores, which Washington State lacks.

* One of the very few genuinely intelligent recent articles about the financial mess: The Problem With Flogging A.I.G.:

By week’s end, I was more depressed about the financial crisis than I’ve been since last September. Back then, the issue was the disintegration of the financial system, as the Lehman bankruptcy set off a terrible chain reaction. Now I’m worried that the political response is making the crisis worse. The Obama administration appears to have lost its grip on Congress, while the Treasury Department always seems caught off guard by bad news.

And Congress, with its howls of rage, its chaotic, episodic reaction to the crisis, and its shameless playing to the crowds, is out of control. This week, the body politic ran off the rails.

There are times when anger is cathartic. There are other times when anger makes a bad situation worse. “We need to stop committing economic arson,” Bert Ely, a banking consultant, said to me this week. That is what Congress committed: economic arson.

* Writing in the Wall Street Journal, Dambisa Moyo examines Why Foreign Aid Is Hurting Africa: Money from rich countries has trapped many African nations in a cycle of corruption, slower economic growth and poverty. Cutting off the flow would be far more beneficial. He also wrote the book Dead Aid: Why Aid Is Not Working and How There Is a Better Way for Africa

* Your eyes might deceive you: Slate’s Dahlia Lithwick asks: “Have the Eyes Had It?
Is our eyewitness identification system sending innocents to jail?
” The answer, according to her article, is yes.